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You should open a PMR so that we can look at the logs from the point of the reset command+profile install through the data syncing. It could be language related, no Inbox, two Inboxes, etc. The user dump might give you a hint, but the best thing would be to open the PMR.
Feedback response number RSSN8RFRQ3 created by ~Michelle Umapuloni on 02/13/2012